Terms and Conditions
General terms and conditions of business
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us
as provider (Fanley GmbH) via the website www.fanley.de.
Unless otherwise agreed, the inclusion may be agreed upon by you
used own conditions.
(2) Consumer within the meaning of the following provisions is any natural
Person who concludes a legal transaction for purposes that are predominantly neither
their commercial or independent professional activity
An entrepreneur is any natural or legal person or a
legal partnership which, when concluding a legal transaction in
exercise of their independent professional or commercial activity.
(3) The following applies to entrepreneurs: If the entrepreneur uses conflicting
or supplementary general terms and conditions, their validity is hereby
They will only become part of the contract if we have
have expressly consented.
§ 2 Conclusion of contracts
1) The following provisions on the conclusion of the contract apply to orders
via our online shop at https://fanley.de.
(2) Our product presentations on the Internet are non-binding and not
binding offer to conclude a contract.
(3) When an order is received in our online shop, the following apply
Regulations: The customer makes a binding contract offer by accepting the terms and conditions
our online shop successfully completes the ordering process.
Ordering is done in the following steps:
selection of the desired goods,
Adding the products by clicking on the corresponding button (e.g. “Add to
the shopping cart”, “Add to shopping bag” or similar),
Checking the information in the shopping cart,
Call up the order overview by clicking on the corresponding button (e.g.
“Continue to checkout”, “Continue to payment”, “To order overview” or similar),
Entering/checking address and contact details, selecting payment method,
Confirmation of the general terms and conditions and cancellation policy,
If the agreed quality of the goods differs from their usual quality
and conditions of use, confirmation of a negative
quality agreement,
Completion of the order by clicking on the button “Buy now”. This represents
Your binding order.The contract is concluded when you send the order within three working days to the
You will receive an order confirmation from us at the email address you provided.
(4) In case of conclusion of the contract, the contract is concluded with Fanley GmbH, Robert-
Bosch-Str. 8, 89250 Senden, Bavaria, Germany.
(5) Before ordering, the contract data can be printed using the print function of the
Browser can be printed or saved electronically. The processing of the
Ordering and transmission of all information related to the conclusion of the contract
required information, in particular the order data, the general terms and conditions and the
Cancellation policy will be sent by email after the order has been placed by
You, partly automated. We save the contract text after conclusion of the contract
not.
(6) Input errors can be corrected using the usual keyboard, mouse and browser
Functions (e.g. browser's "back button") can be corrected. You can
can also be corrected by cancelling the order process prematurely,
close the browser window and repeat the process.
§ 3 Subject matter of the contract and essential characteristics of the products
(1) The subject of the contract is the sale of goods.
(2) The essential characteristics of the goods can be found in the item description.
If the agreed quality of the goods differs from their usual quality
and conditions of use, this will be indicated in the
Item description expressly stated (negative
As far as the customer gives his express consent
in the negative quality deviation, this defines the
subject matter of the contract.
§ 4 Prices, shipping costs and delivery conditions
(1) The prices stated in the respective offers as well as the shipping costs
represent total prices. They include all price components including all
applicable taxes.
(2) The shipping costs are not included in the purchase price. They are to be paid via
a correspondingly designated button on our website or in the
respective offer, are displayed separately during the ordering process
and are to be borne by you in addition, unless the
free shipping is promised.
(3) The respective purchase price must be paid before delivery of the product
(payment in advance), unless we expressly offer purchase on account.
The payment methods available to you are subject to a corresponding
button in the online shop or in the respective offer
Unless otherwise stated for the individual payment methods,
the payment claims are due for payment immediately.(4) In addition to the prices stated, for the delivery of products
Shipping costs apply unless the respective article is marked as free shipping
The shipping costs will be indicated on the offers, if applicable in the
shopping cart system and clearly communicated again on the order overview.
(5) Costs incurred in transferring money (transfer or
Exchange rate fees of credit institutions) are to be borne by you in cases
where the delivery is made to an EU Member State, but the payment
outside the European Union.
(6) The payment methods available to you are subject to a
correspondingly designated button on our website or in the
respective offer.
(7) The following delivery area restrictions apply: Delivery takes place
to the following countries: Germany
(8) If you are a consumer, it is legally regulated that the risk of
accidental loss and accidental deterioration of the item sold
during shipment only passes to you when the goods are handed over,
regardless of whether the shipment is insured or uninsured. This
does not apply if you independently use a service not specified by the entrepreneur
Transport company or another person responsible for carrying out the shipment
have commissioned a specific person.
(9) If delivery of the goods fails for reasons for which you are responsible,
You will bear the reasonable costs incurred by us in this regard. This applies in
With regard to the costs of delivery, if you exercise your right of withdrawal
For the return costs, if the right of withdrawal is effectively exercised,
Right of withdrawal by you in the cancellation policy of us for this purpose
arrangement made.
(10) If the delivery is made to countries outside the European Union,
additional costs for which we are not responsible, such as customs duties, taxes or
Money transfer fees (transfer or exchange rate fees of the
credit institutions), which you must bear.
§ 6 Payment
In our shop you can generally choose from the following (if available)
payment methods available:
credit card
During the ordering process, you enter your credit card details. Your card will be charged immediately
charged after placing the order.
PayPal, PayPal Express
To transfer the invoice amount via the payment service provider PayPal (Europe) S.à rl et
Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”),
you must be registered with PayPal, authenticate yourself with your login details and confirm the payment order. The payment transaction is processed by PayPal
immediately after placing the order. For further information please contact
during the ordering process.
PayPal can offer registered PayPal customers selected according to its own criteria
offer additional payment methods in the customer account. The offer of these
However, we have no influence on the modalities; further individually offered
Payment terms affect your legal relationship with PayPal. Further
You can find information about this in your PayPal account.
PayPal
In cooperation with the payment service provider PayPal (Europe) S.à rl et Cie,
SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”) we offer you the
following payment options as PayPal Services. Unless otherwise stated below
Unless otherwise agreed, payment via PayPal Plus does not require registration with PayPal
Further information is available in the respective payment option and in the
ordering process.
credit card via PayPal
Your card will be charged by PayPal after the goods have been dispatched.
direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check
and is made directly to PayPal. By confirming the payment order,
You give PayPal a direct debit mandate. You will be informed of the date of the debit
PayPal will inform you (so-called prenotification). The account will be debited before
dispatch of the goods.
Purchase on account via PayPal
Purchasing on account via PayPal requires an address and credit check
and is sent directly to PayPal.
Sofort by Klarna
To transfer the invoice amount via the payment service provider Sofort GmbH,
Theresienhöhe 12, 80339 Munich, you must have a valid
have an activated bank account for online banking, identify yourself accordingly
and confirm the payment order. Your account will be credited immediately after submitting the
Order will be charged. You will receive further information during the ordering process.
Google Pay
To transfer the invoice amount via the payment service provider Google Ireland Ltd., Gordon
House, Barrow Street, Dublin 4, Ireland (“Google”), you must
You must be registered with Google, have activated the Google Pay function, have registered with your
Verify your access data and confirm the payment order.
Payment transaction is carried out immediately after placing the order.
You will receive further information during the ordering process.Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park
Way, Cupertino, CA 95014, USA (“Apple”), you must
Use the Safari browser, be registered with Apple, have the Apple Pay function activated
have, authenticate yourself with your access data and the payment order
The payment transaction will be processed immediately after placing the order
carried out. You will receive further information during the ordering process.
Amazon Pay
To pay the invoice amount via the payment service provider Amazon Payments Europe
SCA 38 avenue JF Kennedy, L-1855 Luxembourg (“Amazon”) to be able to pay,
You must be registered with Amazon, authenticate yourself with your login details and
confirm the payment order. The payment transaction will be processed within
banking day after the order has been placed. A banking day
is every working day except Saturdays, federal statutory
public holidays and the 24th and 31st of December of each year. Further information
You will receive this during the ordering process.
§ 5 Right of retention, retention of title
(1) You may only exercise a right of retention insofar as it concerns
claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 6 Right of Withdrawal
Consumers have the statutory right of withdrawal, as set out in the cancellation policy
described. Entrepreneurs are not granted a voluntary right of withdrawal.
§ 7 Contract language, contract text storage
(1) The contract language shall be exclusively German.
(2) Before ordering, the contract data can be printed using the print function of the
Browser can be printed or saved electronically. The processing of the
Ordering and transmission of all information related to the conclusion of the contract
required information, in particular the order data, the general terms and conditions and the
Cancellation policy will be sent by email after the order has been placed by
You, partly automated. We save the contract text after conclusion of the contract
not.
§ 8 Warranty
(1) The warranty is governed by the statutory provisions.
(2) As a consumer, you are requested to return the item/digital goods or the
Upon fulfillment of the contract, the service provided must be checked immediately for completeness, obvious defects and transport damage and reported to us and the
Report any complaints to the carrier as soon as possible. If you do not
This will of course have no effect on your legal
warranty claims.
§ 9 Final Provisions/Dispute Settlement
(1) German law applies. For consumers, this choice of law only applies to the extent
hereby the mandatory provisions of the law of the State of
the protection afforded by the consumer's habitual residence is not withdrawn
(favorability principle).
(2) The law of the Federal Republic of Germany shall apply, excluding the UN
purchase law.
(3) If the customer is a merchant, a legal entity of the
public law or a special fund under public law,
is the place of jurisdiction for all disputes arising from contractual relationships between the
Customer and the provider the registered office of the provider.
(4) The European Commission provides a platform for online dispute resolution
(OS), which you can find at https://www.ec.europa.eu/consumers/odr .
Participation in a dispute settlement procedure before a
We are neither obliged nor willing to resort to consumer arbitration.